Free delivery across Kerala · Designed in-house, made to last Help Track order

Help Center

Answers on orders, shipping, returns and exchanges.

Orders & Shipping

How do I track my order?

Use the order tracking page and enter the order code from your confirmation (it starts with CB-) along with the email you ordered with. You will see the latest status of every item.

Track an order →

How does delivery work?

We pack and dispatch every order ourselves, delivered across India. Standard delivery takes 3–5 business days after we confirm your order. Delivery is free — it is built into item pricing.

Which areas do you deliver to?

All 14 districts of Kerala — from Thiruvananthapuram to Kasaragod — plus domestic delivery across India and international express shipping to UAE, US, UK, GCC, Europe, and worldwide destinations.

Is my payment secure?

Yes — payments are processed via Razorpay, which handles the card and UPI details directly. We never see or store them.

Returns & Exchanges

What is the return policy?

Items can be returned within 14 days of delivery if unworn, unwashed, and in original condition with tags. Custom and made-to-order pieces are final sale. Refunds process within 5–10 business days.

Read the returns policy →

My order arrived damaged or incorrect — what do I do?

Contact us with your order code and photos and we will sort out a replacement or a refund.

Contact us →

Account

Do I need an account to shop?

You can check out as a guest, but creating a free account lets you track orders, save addresses, and build a wishlist.

How do I reset my password?

Go to your profile page while logged in to set a new password. If you are locked out, contact us for help.

My profile →Contact us →

Still need help?

We read every message and reply within 1–2 business days.

Contact us